Fees and Commission Structure
At Seekan, we strive to maintain transparency and fairness in our fee and commission structures. Below is a breakdown of how fees are applied to both Service Seekers and Service Providers on our platform.
For Service Seekers 💳
- Booking Fee: A 5% service fee is applied to each booking. This helps us maintain and improve the platform. The exact fee will be displayed at checkout.
- Cancellations and Refunds: If a booking is canceled, refunds (if applicable) will be processed in accordance with our Cancellation and Refund Policy.
Note: No additional fees are charged beyond what is stated at the time of booking.
For Service Providers 🛠️
- Platform Commission: Seekan retains a percentage of the service fee charged to Service Seekers. This commission covers operational costs, marketing, and support services.
- Standard Commission: A 10% of the service listed price.
- Discounted Commission: For top-rated providers or during promotional periods, a reduced rate may apply. If you’re interested in a special rate, please reach out to pricing@seekan.ca
How Fees Are Calculated 📊
Here’s an example of how the Platform Commission is applied:
- Service Price: $100
- Platform Commission: 10%
- Earnings for Provider: $90
Fees are automatically deducted, and the remaining balance is transferred to the provider’s account.
Additional Information ℹ️
- Promotional Offers: From time to time, Seekan may waive or reduce fees for special promotions.
- Taxes: Providers are responsible for reporting and remitting any applicable taxes on their earnings.
Questions or Concerns? 💬
If you have any questions about our fees or commission structure, feel free to reach out:
- Email: info@seekan.ca
- Help Center: Visit our Help Center for more details.
Thank you for being part of Seekan! We’re dedicated to helping you connect and succeed.